Available in Sage 50 Premium Accounting and higher.

Record Daily Time Tickets

Time tickets are used to record time spent performing activities by either an employee or vendor. There is no limit to the number of daily time tickets you can record for an employee or vendor.

  1. From the Tasks menu, select Time/Expense, then Time Tickets.
  2. Select whether this activity is to be recorded by an employee or vendor.
  3. Enter or select either the employee ID or vendor ID that corresponds to this time ticket.

    A ticket number is automatically assigned for you.

  4. Select whether this time ticket is being completed for a customer, for a job, or for administrative purposes.
  5. Enter or select either the customer ID or job ID associated with this ticket. If you selected Administrative in the previous step, this field will not be available.
  6. Enter or select the Activity Item set up in inventory that identifies the event to be timed or recorded.
  7. Enter a brief Invoice description if you want this to print on the sales invoice.
  8. Enter or select the Ticket Date that corresponds to when this activity is to be recorded.
  9. Choose a timing option, and record the ticket duration.
    • Select Enter Time and type in the length of time in the Duration field.
    • If you intend to manually enter the time duration, select Calculate Time. You can enter a start time, end time, and break time (if necessary). Sage 50 will calculate the duration for you.
    • If you want Sage 50 to actively clock the duration of the activity, select the Start Timer button to activate the timer. While the timer is running, the duration increases. Select the Stop Timer button to halt the duration from increasing. You can start the timer again, if you like, to continue adding more time to the duration. If you do not want to use the timer, you can just enter a duration.

    Note: You cannot select Save or close the Time Ticket window while the time ticket timer is running.

  10. Select a Billing Type for this time ticket. There are up to four billing types available depending on whether this is an employee or vendor time ticket: Employee Rate, Activity Rate, Override Rate, and Flat Fee.
  11. Enter or select a Billing Rate for this time ticket. Options for entering or selecting the billing rate depend on what Billing Type you selected or whether this is an employee or vendor time ticket.
  12. Select the Billing Status for this time ticket. There are four billing statuses available: Billable, Non-Billable, No Charge, and Hold.

    If you selected Flat Fee as the billing type, then you can enter an amount in the Billing Amount field. Otherwise, Sage 50 will calculate the billing amount based on what was entered in previous fields.

  13. If an employee is recording this ticket, then you can select a pay level associated with the employee's setup.
  14. If you want to add an internal note to this ticket, click Note in the toolbar. You can enter notes on how time was spent performing this activity. You can enter up to 2,000 characters. To begin a new paragraph, press CTRL+J.

    The Memo field is included for internal purposes only and is used to help identify the time ticket. Memos cannot be added to a customer invoice or employee paycheck; however, they can be displayed in reports.

    Tip: A ticket internal memo can be displayed in Sales/Invoicing, but not printed on the invoice itself. To display the ticket memo, select the Detail button in the Apply Tickets/Expenses window.

  15. Click Save to record the time ticket.

If this is an employee time ticket and the employee is set up to be paid based on time-ticket hours, you can apply the time-ticket hours in payroll.

If you selected either Billable or No Charge billing status, the time ticket can now be applied to a customer's sales invoice.