If you include "Description only" items on a sales order or other line items entered without a quantity or amount, Sage 50 cannot enter a quantity or amount to be shipped and does not print this line item. For example, if you are selling equipment and are including a description-only item such as a warranty card, the equipment will print, but the warranty card will not.
If you would like to have these items print on an invoice, follow these steps:
- Make sure you are viewing your line items in the two-line entry display. This option is available in the Global Options window from the Options menu.
- From the Tasks menu, select Sales/Invoicing.
- Select the List toolbar button; then select the appropriate invoice from the list.
- On the Apply to Sales Order tab, double-click the Item field on the line you want to print on the invoice. Sage 50 displays an asterisk (*) at the far right of the second line of the item. This indicates the item will print when you print the invoice. If you double-click it again, Sage 50 no longer displays the asterisk, and the item will not print.