- From the Tasks menu, select Sales/Invoicing.
- To find and select the invoice you want to void, click the List button, and select the desired invoice.
- Now, click the Delete toolbar button; and from the drop-down menu, select Void.
- At The following invoice will be voided as of, Sage 50 offers the system date as default void date. Accept the default, or enter a new date.
-
Click OK.
Sage 50 automatically does the following:
The Void Existing Invoice window appears.
- voids the invoice and issues a zero-dollar receipt to cover both the original and voided entries
- makes an entry for this transaction in the Cash Receipts Journal
Note: When you view the voided invoice in the Sales/Invoicing window, you'll notice that it has the same number as your original invoice but with a "V" appended to it. Also, a large "Void" notice appears in red letters.
All totals and subtotals for the invoice appear as negative values: If the original invoice covers an existing sales order, negative values appear for the quantities shipped.
If the original invoice did not originate with a sales order, negative values appear for the quantities sold.