Sage 50 Setup Guide - Customers
Setting up your company's customers involves four tasks: setting customer defaults, setting statement and invoice defaults, setting up data records for your company's customers, and entering beginning balances from outstanding customer invoices. So before you begin the process, you should assemble
- any outstanding invoices or payments due from customers; if you are converting from a manual system, all outstanding invoices/payments before your conversion date
- the names, addresses, email addresses, contact names, and all other important general information about your company's customers
You should also be ready with a variety of additional customer information:
- the default General Ledger account you use for revenues from sales to each customer
-
all credit card information for each customer who pays you by credit card
Note: Credit card numbers and expiration dates will be entered in Sage Exchange. You must have a Paya account to handle this information through Sage 50.
- any pertinent history, such as the date you first sold to the customer and the dates and amounts of payments from the customer
Important! As part of setting up a customer record in Sage 50, you enter both an abbreviated code called an ID and a longer description that will help you identify the customer. For example, you could set up a customer ID "JONESR" and a description such as "Jones Roofing and Siding." IDs can be a useful shorthand if you establish a meaningful and efficient coding system. Tell me more about using a coding system to set up record IDs.
We recommend you review the topics listed below. They will familiarize you with some of the choices you need to make before setting up accounts payable.
Customer Defaults
- What are default customer payment terms, and how do I set them up?
- What are my choices for aging customer accounts in Sage 50?
- What kind of extra customer information can I store, and how is it useful?
- How do I set up finance charge calculations for customers in Sage 50?
- How do I tell Sage 50 what payment methods I accept?
Statement and Invoice Defaults
- I don't want to print statements for every customer; how do I tell Sage 50 that?
- How do I set up dunning messages for past-due customer accounts?
Customer Records
- What are Sales Defaults, and what are they used for?
- What kind of default payment information do I enter for my customers?
- What are receipt settings, and how do I use them?
- What kinds of historical data are important to include in a customer record?
Customer Beginning Balances
- What are customer beginning balances, and how do I enter them?