If you are logged in as the Administrator in Sage 50, you can reset a user's password. You can even email the user a temporary password; they would then need to change their password the next time they logged in.
What makes a good password?
Passwords must be at least seven characters. They must contain both numbers and letters. It's a good practice to include both upper- and lower-case letters, although this is not required. An example of a strong password: MLsmith707.
A good password should be easy for you to remember, but difficult for someone else to guess.
Email password to user?
If you logged in as the Admin, and Outlook is installed, the option to email the user her password displays. Check the box to send the user a temporary password. The first time she logs in, she would need to change her password.
Resetting the Administrator password
Passwords for the Sage 50 Administrator have slightly different rules. You have a set amount of login attempts before you get locked out. If you should get locked out as the Administrator, you have to contact Sage customer support for access (and to reset your password). Or, another Admin user can unlock you, if you have set up more than one Administrator user in this company.
How passwords work in Sage 50
Once user names and passwords are set up, Sage 50 prompts each user for a user name and password whenever he or she opens a company. As long as users properly enter their passwords, they can access the areas of the program to which they have rights.
In the unfortunate event that you lose your Administrator user name or password and no one else can open the Sage 50 company, contact Sage Customer Support.