Licensing Sage 50 Company Users

How Do I...

To access a Sage 50 company, a user must be licensed. When you start granting new users security and access rights, Sage 50 will automatically license as many users as you have licenses for. For example, if you have five licenses according to your agreement, Sage 50 will automatically license the first five users for which you set up security/access rights.

When all licenses are assigned, unlicensed users will be prevented from opening Sage 50 companies. A company administrator can modify license assignments to change who has a license to access Sage 50 companies and who does not. Licensing does not impact user security access to Sage 50 companies and should not be used as a means of limiting access to companies. Rather, user security should be configured to limit rights to access Sage 50 companies and to restrict tasks performed within Sage 50 companies.

Getting the maximum number of licenses for your office

To have more licenses available, you can activate the serial numbers for all single-user units of Sage 50 in your office. If you have five single-user units, activating all of them will give you a total of five licenses. Similarly, if you have a multi-pack version of Sage 50, activating your multi-pack version will automatically give you the number of licenses that you purchased.

If you're running out of licenses....

If you run out of licenses but want to add a new user to the system, you may need to unlicense one of the existing users to add the new one. You remove the license from a user by unchecking the Licensed checkbox beside his/her user name in the Sage 50 User Security window. Since generally only the company administrator has access to the User Security window, the administrator will have to perform this task.

Note, however, that if you remove the license from a user, that user will automatically be licensed the next time he or she logs into Sage 50 as long as a license is available. So as company administrator, especially if you are running out of licenses, you'll want to assign licenses only to those people you want to have access.

In some cases, you'll be able to add licenses for your business. To learn about options for purchasing additional licenses, please contact Sage 50 Sales <http://www.sage.com/us/sage-50-accounting>.

Logging in to a company if no licensed user is present

In the event that there are no licensed users in the office, you may not be able to log in to your Sage 50 company. Say the only licensed user is out sick one day! In that case, you will need to clear all user licenses; then you'll be able to open the Sage 50 company without a hitch.

To clear all licenses, do the following:

  1. Start Sage 50 OR if you are currently working in a Sage 50 company, from the File menu, select Close Company.
  2. From the Help menu, select Customer Support and Services, and then select Clear User Licenses.
What do you want to do next?