To record a credit card payment:
- On the Receive Money window or the Receive Money at time of sale window (accessed from Sales Invoicing), click the Record button.
- Enter the last 4 digits of the credit card number, the expiration date, the authorization code, and any comments.
- Click Save. This is where you record credit card authorizations that were processed outside of Sage 50.
To process a credit card payment:
- On the Receive Money window or the Receive Money at time of sale window (accessed from Sales Invoicing), click Process.
- This will open Sage Exchange where you can process a credit card by entering the information or using a credit card reader. You must have an account set up with Paya to process credit cards through Sage 50.
To refund a credit card payment:
- Open the receipt you want to refund.
- Click the Approved - Issue Refund link. The receipt populates with the negative amount to refund.
- Click Process.
- On the Sage 50 Payment Solutions window, click Submit. The Credit Card Information window opens and shows Credit - Approved. You can print the refund receipt for the customer to sign.
- Click OK and save the refund receipt. Sage 50 retains the original receipt and creates a refund receipt showing the amount credited. The original receipt shows a status of Approved - Refund Issued. The refund receipt shows a status of Approved-Refund Receipt.
Note: After a credit card payment is approved (authorized) using Sage Exchange, the transaction amount will be processed (settled) by the gateway payment service in daily batches. The default Batch Settlement Time preference is approximately 3:00 A.M. (Eastern time) each day that authorizations are requested. You can change your daily batch settlement time preference at the gateway provider Web site. Funds will be deposited to your account within five business days of the date of the batch settlement.
Printing a receipt: Once the payment is authorized, you will be able to print a receipt for the credit card transaction from the Credit Card Information window.
Authorization Status
If the credit card payment has been authorized using Sage Exchange, "Sale - Approved" will appear in the upper-left corner of the window.
If you typed in an authorization code, "Pending" will appear in the upper-left corner of the window.