Transactions & Reporting > Sales (Money In) > Customer Payments > Apply a Customer Overpayment to an Unpaid Invoice

Apply a Customer Overpayment to an Unpaid Invoice

To account for a customer's overpayment:

  1. In the Home window, open Receipts, and select the customer.
  2. Make sure the Deposit toolbar button is on.
  3. In the Deposit To box, select the bank into which you will deposit the amount.
  4. In the No. box, enter either the customer's cheque number or the word cash.
  5. Enter the date on which you receive the payment.
  6. In the Deposit Reference No. box, type a reference number.
  7. In the Deposit Amount box, type the amount of the payment.
  8. From the Report menu, choose Display Receipts Transaction Detail to verify that this transaction credits the Bank account and debits the Accounts Receivable account.
  9. To print a receipt, choose Print from the File menu.
  10. Click Process.