Getting Help
There are a variety of options available to you when you have questions.
Get help as you work
Use the Help search to find answers to your questions. Open the help menu and enter a search item in the Search field. Scan the list of search results, and then select a help topic to view.
Access to technical support and customer service chat from the Home window. Help is just a click away.
(Undefined variable: Var_Product.SageCity), your online community
Connect with other Sage 50 Accounting users, small business professionals, and Sage 50 Accounting representatives in (Undefined variable: Var_Product.SageCity). (Undefined variable: Var_Product.SageCity) has quick access to several help and consultative resources, including:
- Support Communities
- Business Communities
- Blogs
- Discussion forums
- Videos
- Social Network Feeds
Knowledgebase and chat
The knowledgebase does not require a login. You can find the answers to your most frequently asked questions about Sage 50 Accounting. Search by product, category, keywords, Answer ID, or phrases. Live chat is available for customer service, product registration, and product support. For product support, you need to log in to the Sage Customer Portal.
Sage University
Open the Learning Centre to access the latest training courses or sign up for an online course at Sage University.
Contact Sage for support
If you can't find the answer to your question using the Help, the online Knowledgebase, or other self-help resources, then contact us for support. We are available Monday through Friday, 6 a.m. to 5 p.m. Pacific Time.
Customer Sales: 1-888-261-9610
Customer Service: 1-888-222-8985
Customer Support: 1-888-522-2722
Note: All customers receive FREE online support for one case within 60 days of product registration. Please visit http://www.Sage50Accounting.ca/2017support. 1 Must be used within 60 days of product registration. Support Specialists reserve the right to limit live chat sessions to one hour.
Work with a Sage 50 Accounting expert
Get the help you need from accounting experts! Sage has an extensive network of Premier Advisors and Certified Consultants to support all phases of your accounting software installation and business development. To find an expert in your area, visit http://www.Sage50Accounting.ca/findconsultant.