Transactions & Reporting > Sales (Money In) > Customer Payments > Receive a Customer Deposit or Overpayment
Receive a Customer Deposit or Overpayment
Before you can perform this task
- Switch to single-user mode
- Specify the liability account for deposits. Make sure to allow project allocations on this account in order to reconcile this account.
- If you want to accept pre-authorized debit payments, sign up with Sage 50 Accounting and set up your company and customer for pre-authorized debit payments.
- If you accept credit card payments:
- Add the credit cards that your company accepts.
- If you are using the Sage Payment Solutions online credit card processing service, add the merchant account information to Sage 50 Accounting and install Sage Exchange on your computer. To print a credit card receipt, you must have an attached printer installed on your system.
Select a task based on the method of payment for a deposit or an overpayment made by a customer:
Enter a customer deposit or overpayment that is paid by cash
- Open the Receipts window. How?
- In the Home window, click Customers & Sales on the navigation pane.
- In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
- Make sure the Enter customer
deposits
toolbar button is on. - In the Paid By box, select Cash from the list.
- Provide the deposit
details.
In this area: Enter the following information: Deposit To If the deposit is received by cash or cheque, select the bank account into which the money will be put. Received From Select or type the customer's name. Cheque No. If the deposit is received by cheque, enter the cheque number. Date Enter a date if different from the date you received the deposit. Deposit Reference Number Type a reference number. Deposit Amount Type the deposit amount. - To print a receipt, on the File menu choose Print.
- Click Process.
Enter a deposit or overpayment that is paid by cheque
- Open the Receipts window. How?
- In the Home window, click Customers & Sales on the navigation pane.
- In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
- Make sure the Enter customer
deposits toolbar button is on.
- In the Paid By box, select Cheque from the list.
- Provide the deposit
details.
In this area: Enter the following information: Deposit To If the deposit is received by cash or cheque, select the bank account into which the money will be put. Received From Select or type the customer's name. Cheque No. If the deposit is received by cheque, enter the cheque number. Date Enter a date if different from the date you received the deposit. Deposit Reference Number Type a reference number. Deposit Amount Type the deposit amount. - To print a receipt, on the File menu choose Print.
- Click Process.
Enter a deposit or overpayment that is paid by credit card
- Open the Receipts window. How?
- In the Home window, click Customers & Sales on the navigation pane.
- In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
- Make sure the Enter customer
deposits toolbar button is on.
- In the Paid By box, select credit card from the list.
- Provide the deposit
details.
In this area: Enter the following information: Deposit To If the deposit is received by cash or cheque, select the bank account into which the money will be put. Received From Select or type the customer's name. Cheque No. If the deposit is received by cheque, enter the cheque number. Date Enter a date if different from the date you received the deposit. Deposit Reference Number Type a reference number. Deposit Amount Type the deposit amount. - (Optional) If you have set up a merchant account, click the Process Credit Card button to get authorization for the payment.
- To print a receipt, on the File menu choose Print.
- Click Process.
Enter a deposit or overpayment that is paid by pre-authorized debit
- Open the Receipts window. How?
- In the Home window, click Customers & Sales on the navigation pane.
- In the Tasks pane, right-click the Receipts icon and select Create Receipt from the menu.
- Make sure the Enter customer
deposits toolbar button is on.
- In the Paid By box, select Pre-Authorized Debit (PAD) from the list.
- Provide the deposit
details.
In this area: Enter the following information: Deposit To Select the bank account into which the pre-authorized debit will be deposited. PAD No. Enter the payment reference number for this pre-authorized debit transaction. This number will be used to identify this transaction when you upload the debit file to your direct debit service provider. Received From Select or type the customer's name.
Date Enter a date if different from the date you received the deposit. Deposit Reference Number Type a reference number. Deposit Amount Type the deposit amount. - To print a receipt, on the File menu choose Print.
- Click Process.
Note: The deposit will appear in the Receipts window the next time you process a payment from this customer.