Troubleshooting the Purge Process

If your computer freezes, your computer shuts down, or you run out of disk space during the purge process, you must restore a backup and begin again.

What Happens if the Purge Process Doesn't Remove Data You Believe Should Have Been Removed?

Sometimes you may think that a particular transaction will be purged, but the Purge wizard did not delete the transaction or record. Therefore, Sage 50 provides the purge log to help resolve any questions you may have. The purge log file is a plain text report file that is automatically generated each time the wizard starts the purge process.

To help you troubleshoot a purge, the Purge wizard gives you a chance to see the log once the purge process is complete. You can also review the log after you exit the Purge wizard. Learn about reviewing the purge log.