Print a Refund Check for a Customer
- From the Tasks menu, select Payments.
- Select Customer for the type of ID you want.
- Enter or select the customer ID that you want to pay.
- Go to the line-item grid, and in the Description field, enter a reason or reference for the refund.
- In the Amount field, enter the amount of the refund.
- Click Print.
- From the dialog box, select the check disbursement form that you want to use.
- If you're unsure of how the check will be aligned, click Print Sample. This prints a sample check with placeholder text, instead of the actual check. If your checks have pre-printed numbers, this will use the first number, thus printing a void check. Make sure you enter the correct number. For example, if you aligned your forms as a practice using check #3002, make sure you enter check #3003 here (the last check number printed plus 1).
- After the check aligns to your satisfaction, click Print.
Tip: If you want to print item descriptions on your check stubs (as well as item quantity, item ID, and item amount) choose the OCR Multi-Purp AP Detail Cont or OCR Multi-Purp AP Detail Laser form when printing checks.