Accounting Behind the Screens—Credit Memos

When you click Journal in the Credit Memos window, Sage 50 displays the Accounting Behind the Screens window. You will see the corresponding journal entries for the customer credit memo that will post to the General Ledger.

You can modify the transaction by changing the account IDs of certain journal distributions listed.

  • Sales Journal tab: This tab appears for all customer credit memos entered. Distributions for the memo appear (for example, income and accounts receivable entries). The tab also shows whether the GL accounts associated with the transaction have been debited or credited. If stock items, assembly items, labor items, or service items were selected as line items in the original invoice, a cost of sales entry will also appear in the Sales Journal tab.

Note: You cannot edit "cost of sale" journal entries in the Accounting Behind the Screens window. To change this entry, you must return to the Sales/Invoicing window and select an alternate inventory item or change the inventory item G/L account defaults in Maintain Inventory Items.

  • Cash Disbursements Journal tab: Not available.

For assistance with debits and credits, see Journal Entry Distributions—Credit Memos.