Enter and Process Customer ACH Payments

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Learn about Paya

Look up the current payment status of a sales invoice

Perform other accounts receivable tasks

Your customers can use Automated Clearing House (ACH) to pay for goods and services that your business provides.

Note: Before you can process ACH transactions through Sage 50, you need a merchant account with Paya.

  1. Do one of the following:
    • From the Tasks menu, select Receive Money. In the Receive Money window, enter the receipt information. (For example, select a sales invoice that the customer is paying, and enter the balance they are paying.)
    • From the Tasks menu, select Sales/invoicing. In the Sales/Invoicing window, enter or select your customer's invoice, and select the Amount Paid at Sale link. In the Receive Money at time of sale window, enter the receipt information.
  2. Select a payment method. Add "ACH" as a selection in this drop-down list.
  3. Enter or select a cash account to record the money you are receiving. There are several methods for determining which type of cash account you should select. Tell me how to select the correct cash account.
  4. Enter the rest of the receipt information (date, amount, etc.).
  5. Click the Process button.
  6. In the Paya screen, enter the customer's bank account information (including customer name and billing address).
  7. Click Submit.
  8. After the payment is authorized, the Transaction Information screen appears. You can print a receipt from this screen for your customer, if needed.
  1. Go to Lists > Customers & Sales >Receipts
  2. Open the ACH receipt you want to refund.
  3. Click Approved - Issue Refund.
  4. A new receipt opens and the refund shows as a negative amount.
  5. Click Process to authorize the refund to the customer’s bank account.
  6. Click Submit on the Sage 50 Payment Solutions window.
  7. The ACH Information window shows the status Credit - Approved. Note the Reference Number and click OK.
  8. Save the receipt.

Note: Sage 50 retains the original receipt and creates a refund receipt showing the amount credited. The original receipt shows a status of Approved - Refund Issued. The refund receipt shows a status of Approved - Refund Receipt. Tell me more

Additional Information:

    • ACH and Credit card receipts are recorded on the date they are authorized. You cannot authorize or process a postdated or predated ACH or credit card receipt using Sage Exchange.
    • You can authorize negative receipt amounts (refunds) using Sage Exchange. How do I enter and process credit card or ACH refunds?
    • After a payment is approved (authorized) using Sage Exchange, the transaction amount will be processed (settled) by the payment gateway service in daily batches. The default Batch Settlement Time preference is approximately 3:00 AM (Eastern time) each day that authorizations are requested. You can change your daily batch settlement time preference at the gateway provider Web site. Contact your merchant account provider to determine when funds are deposited into your business's checking accounts.
    • On the Transaction Information screen, the payment will show as "Pending" if you have manually typed in an authorization code. It shows as "Sale - Approved" if it was approved via Sage Exchange.