The following section discusses common problems that may be encountered when printing employee W-2 forms. Adjusting your default payroll settings usually solves these problems. Listed are several possible problems and their solutions.
Common Errors After Printing Employee W-2 Forms
- No amounts or incorrect amounts print on employee W-2 forms for boxes 1, 3, 5, 17, or 20
- Amounts do not print in the correct boxes on the employee W-2 form
- While printing employee W-2 forms, Sage 50 displays the message "Could not find box 24"
- Multiple state and/or local withholdings do not print on the employee W-2 form
- The W-2 forms did not print out in alphabetical order