Message: These records cannot be merged because they have duplicate numbers.
Problem
The two selected records for accounts, vendors, or customers cannot be merged because they have duplicate numbers.
Solution
Print the list of duplicate numbers before you close the window. You need to eliminate these numbers before the records can be merged. To eliminate a duplicate number, make an adjustment to one of the transactions with the number.
Note: If there are duplicate numbers in the following transactions, however, the records cannot be merged because these transactions cannot be adjusted:
Accounts
- Deposit slips
- Remittance payments
Vendor records
Remittance payments